General rental terms and conditions

 

1 – Who can rent our vehicles?

The rental of our cars is permitted to all those who have reached the age of 21 and are in possession of a valid driving license issued for at least one year.

The maximum age allowed is 80 years.

For driving our 125 cc scooters. it will be sufficient to be aged 17 and to have held an A1 or higher driving license for at least one year.

As regards the 250cc scooters. the driver must be at least 19 years old and have held an A2 or higher driving license for at least one year.

For both types of scooters the maximum age allowed is 70 years.

2 – Documents to be presented

When signing the rental contract, the driver must show a valid driving license as well as another valid identification document such as an identity card or passport.

As established by art.35 of Presidential Decree 445/2000, the Italian driving license is equivalent to an identity card as long as it is equipped with an identification photograph and a stamp or other equivalent marking, issued by a state administration.

Driving licenses issued by countries belonging to the European Community are recognized as valid for the purposes of circulation on Italian roads.

The license also:

  • It must always be presented in original;
  • It must not bear a signature or photo other than that of the customer;
  • It must be valid until the rental contract expires;
  • It must not be deteriorated or have abrasions that make parts of it illegible;
  • It must be of an international type if it refers to a driver resident in a non-EU country;
  • If it contains non-Latin characters, it must be translated by the relevant Embassy or Consulate.

3 – Purpose of the rental

The rental of our cars allows use exclusively in accordance with the intended use indicated in the relevant registration certificates.

It is strictly forbidden to make improper use of the aforementioned vehicles as well as to transport a greater number of passengers.

Furthermore, the transport of dangerous goods or goods of any nature or entity is not permitted.

4 – Obligations towards the vehicle

When renting one of our vehicles, the driver is required to scrupulously observe the following obligations and prohibitions:

  • At the time of signing the rental contract, the customer is required to present suitable documentation regarding his/her personal details, with evidence of his/her age, address of residence as well as possession of the requirements for driving the vehicle;
  • The driver must return the vehicle on the day, time and location indicated in the rental contract;
  • The driver, confirming that he is aware of the legislation governing driving in Italy, undertakes to drive the vehicle in compliance with road traffic regulations;
  • The driver must never drive after having used alcohol, hallucinogenic substances or other drugs and substances (legal or otherwise) that could impair his driving ability;
  • The driver is responsible for refueling the vehicle with the correct type of fuel. In the event of incorrect refueling, the driver will be required to reimburse all damages caused to him;
  • The driver is responsible for refueling the vehicle with the correct type of fuel. In the event of incorrect refueling, the driver will be required to reimburse all damages caused to him;

Furthermore, the driver must not:

  • Transporting a number of passengers greater than that indicated in the registration document;
  • Pushing or towing another vehicle;
  • Drive the vehicle on rough or dirt roads whose surface may pose risks to the underlying parts of the vehicle;
  • Transport dangerous and/or flammable material as well as all those products prohibited by Italian law;
  • Transport passengers for a fee and/or rental;
  • Sublet the vehicle to third parties;
  • Leave the vehicle unattended with the windows open and/or without locking;
  • Engage in any intentional wrongful conduct.

The driver must deliver the vehicle in the same conditions in which it was collected when the rental contract was signed and is also required to check the general conditions of the vehicle in terms of tire pressure, radiator water and oil levels.

Please note that failure to comply with the aforementioned provisions may lead to the loss of the limitations of liability provided for in relation to damage to the vehicle, fire and theft, as well as, based on art. 1456 of the Civil Code, also the termination of the contract itself.

5 – Collection and return of the vehicle

When collecting the vehicle the customer will be asked to sign the Rental Agreement in which the following data will be noted:

  • Name of driver(s);
  • License plate of the vehicle to be rented;
  • Rental duration (from/to);
  • Pick-up/delivery time and place;
  • General condition of the vehicle at the time of collection, with evidence of any scratches on the bodywork and/or any defect therein both in its internal parts, the passenger compartment and otherwise;
  • Fuel level;
  • Deductible for damage and theft/fire of the vehicle;
  • Possible purchase of the “Zero Thoughts” package for the limitation of liability for damage and theft/fire.

The driver must, before departure, carefully check the condition of the vehicle and if he finds any defect or visible damage that has not been noted in the rental contract, he must immediately notify our offices.

The Lessor also reserves the right not to deliver the vehicle to the customer, who has already booked the rental via the site, if he believes that it may not be suitable to satisfy all the general conditions and terms that regulate the rental contract.

The return of the vehicle must take place on the date, time and place indicated in the rental contract.

Any variation must be communicated in advance, and well in advance, to our operators, who will evaluate the feasibility of the request.

In case of early return of the Vehicle, compared to what is indicated in the rental contract, no refund will be provided.

In the event that the Vehicle is not returned to our operators on the date set out in the rental contract and in the absence of communications from the customer, our company, in addition to applying the increased daily rate of €50 for each day of non-delivery ,00 as a penalty, may also based on art.1456 c.c. declare the same rental contract terminated.

In the latter case, the customer will also be charged for all damages and losses suffered from failure to deliver the vehicle.

Upon return, one of our operators in the presence of the same driver will inspect the vehicle in order to detect any accidents or damage that may have occurred to the vehicle during the rental.

6- Extension of rental duration

If the customer wishes to extend the duration of the rental, he must communicate his need in advance to our offices, who will evaluate the feasibility of the request also in relation to the availability of the vehicle.

If the extension is accepted, the driver will have to go to our offices to stipulate a new rental contract.

In ogni caso non potranno essere prese in considerazione richieste di prolungamento che vadano oltre i 30 gg.

7- Damage to the vehicle

As established by art.1588 c.c. the driver will be held responsible for damage found on the vehicle and occurring during the rental.

Such damages are easily found as they are not present on the rental contract, stipulated at the time of delivery of the vehicle to the customer.

The burden remains on the driver to demonstrate that the harmful event is not the result of his conduct and that he has also observed the rules of correct and diligent use as well as compliance with road traffic regulations.

If during the inspection of the vehicle, carried out by one of our operators and in the presence of the driver, damage is detected, the presence of which is recognized by the latter, our company will provide the latter with an estimate of the costs.

In the event that the extent of the damage is such as to require the vehicle to be stopped for the necessary repairs, the same will be quantified taking into account the days of non-use of the same.

In this case the total amount of damages will be determined as follows:

  • DAMAGE + (DAILY RENTAL RATE X DAYS OF DAMAGE) = TOTAL AMOUNT. DAMAGES

8 – Vehicle maintenance

Our company undertakes, as prescribed by art. 1575 of the civil code, to deliver its vehicles in a good state of maintenance in order to guarantee their peaceful enjoyment during the rental.

Despite this, the driver must always pay attention to the warning lights present in the passenger compartment (temperature sensors, oil, lights, etc..) as well as the tire pressure and promptly inform our offices in the event of a reported malfunction.

Any maintenance costs not agreed in advance with our offices will not be recognised.

In any case, our company's liability for any damage to people and property caused by manufacturing defects is excluded.

9 – Fuel policy

FULL TO FULL: All our vehicles are delivered with a full tank of fuel.

If the customer returns the vehicle with the tank not full, he will be asked to reimburse the corresponding difference, taking the price of the nearest service station as a reference.

10 – Our rates include:

  • Unlimited mileage
  • VAT
  • Vehicle preparation
  • Reduction of liability for damage, theft, fire

11 – Our rates do not include:

  • Refueling service
  • Fines and fines for violating the highway code
  • Toll
  • Parking lots
  • Extra Services
  • Total elimination of damage, fire and theft deductibles
  • Everything not expressly included

12 – Motorway fines and tolls

The customer will be notified of all infringements of the Highway Code including non-payment of parking tickets and motorway tolls.

The customer will be required to pay a fee of €20.00 + VAT for the provision of this service.

13 – Insurance Policy

Since all our vehicles are covered by RCA insurance policy, the driver will be insured for civil liability towards third parties.

This policy covers any physical injury, death or any financial damage suffered by third parties as a result of an accident caused by you.

In the event that the driver has not observed road traffic regulations or has made improper use of the vehicle, the insurance company may be called upon to pay the damages paid to third parties.

Please also remember that the policy does not cover any personal property transported inside the vehicle if it is damaged or stolen.

14 – Limits of liability

The rental rate includes a partial reduction of liability for damage caused to the vehicle during rental including the possibility of loss of the same.

These limitations are not to be understood as insurance policies but also as "Limitation of liability clauses" within the limits of art. 1229 of the civil code.

If the driver demonstrates that he has complied with road traffic regulations and has not made improper use of the vehicle, he will be liable for damages limited to the following amounts:

  • In the event of damage to the vehicle, the customer will be asked to pay a maximum amount of €500 + VAT
  • In the event of theft/fire of the vehicle, the customer will be asked to pay a maximum amount of €1500 + VAT

The aforementioned limitations of liability are not effective if the accident is attributable to

  • Violation of the highway code, of the applied Terms and Conditions;v
  • Improper use of the Vehicle (e.g. driving the vehicle on dirt or unpaved roads);
  • Malicious actions of the driver;
  • Driving under the influence of alcohol or drugs of any kind;
  • Partial/total theft while the Vehicle is left unattended (with open windows, open doors or with keys inside the passenger compartment);
  • Partial/total theft following loss of keys or in any case failure to return them;
  • Negligence of the driver or passengers transported;
  • Appropriation by persons whom the customer has placed in possession of the Vehicle.

15 – Zero Thoughts Coverage

If the customer wishes to opt for a further limitation of liability, he will be able to take advantage of the "Zero Thoughts Coverage", which, although not insurance coverage, includes:

  • Total elimination of the driver's financial exposure regarding any damage to the Vehicle;
  • Total elimination of the driver's economic exposure regarding possible theft/fire of the Vehicle.

The aforementioned coverage costs €20.00 + VAT per day for vehicles and €15.00 + VAT for scooters.

Under no circumstances can the driver's liability for damage, theft or fire resulting from improper use of the Vehicle, non-compliance with the Highway Code as well as all the possible eventualities listed above in paragraph 14* be eliminated.

16 – Procedure in cases of road accident

In the event of a road accident, with or without a counterparty, it is best to request the intervention of the nearest Public Safety Authority.

This will allow us to protect ourselves in the event of a request for compensation for damages from third parties involved in the accident.

In the event of an accident with a counterparty, it is also essential to note:

  • Plate;
  • Insurance company;
  • Driver's name and surname;
  • Any witnesses;
  • Name of the owner of the vehicle found in the registration document.

It is also important, within 24 hours of the accident, to sign and send to our offices an Accident Report, where the dynamics of the accident as well as the details of the third parties involved are highlighted.

If the customer requests its replacement following an accident/theft/fire of the vehicle, our company reserves the right not to accept this request in the event that it can also be assumed that such circumstances can be traced back to non-compliant use. of the vehicle by the driver.

17- Modification or cancellation of the reservation

Changing the booking (duration, vehicle type, etc.) is only possible after consulting our operators, who, having assessed the feasibility of the request, will send a new booking confirmation.

The cost of any cancellation of the reservation will be:

  • equal to 100% of the deposit paid for the months of July and August;
  • equal to 50% of the deposit paid for all the remaining months.

In the event that the cancellation is communicated up to 15 days before the rental start date, no penalties or sums will be withheld.